Who we are
Drizly is the world’s largest alcohol marketplace and the best way to shop beer, wine and spirits. Our customers trust us to be part of their lives – their celebrations, parties, dinners and quiet nights at home. We are there when it matters – committed to life’s moments and the people who create them. We partner with the best retail stores in over 1300 cities across North America to serve up the best buying experience. Drizly offers a huge selection and competitive pricing with a side of personalized content. That is what we do. Who we are is a different story.
We are more than just another tech company. There is an intellectual curiosity that occurs at Drizly. We have a desire to question, to understand, to figure it out. Bottom line, we solve it. We value not just the truth but the process to get to the truth, to deliberate, decide and then act. Most importantly, we care. We care about our customer. We care about our company. We care about our team. There will be long days and incredible challenges.
We are blazing a trail in an industry that hasn’t changed in nearly a century, and that doesn’t scare us (well, not all the time) -and even when it does, it doesn’t stop us, it energizes us.
Do you see yourself here? Read on.
Who you are
In this critical role for Drizly, the goal is to ensure optimal operations of Drizly’s software services and systems. You are a person who is able to diagnose and resolve problems quickly and can communicate with a variety of teams and users. You have a strong ability to plan, organize, and execute projects that continue innovation. It is important that you have exceptional problem-solving skills to diagnose, evaluate, and resolve complex problems, and act as the knowledge expert on the IT team. You will have an action-oriented, proactive approach with identifying what the problems are, and how we can optimize processes with tooling, instilling trust internally, and creating a seamless IT environment. You need to take a step back, and understand broader pain points across the Drizly organization.
What the role is
In this IT Admin role, you will be an integral part of the IT team, responsible for implementing and improving our IT processes and standards. You will help deliver and support new solutions that allow Drizly to improve the end user experience as well as provide gains in efficiencies, security, and operations across our software services and systems.
Your experience in supporting Windows and OSX based systems, services, and applications will add tremendous value to the team. You will bring your past experiences and offer fresh ideas and solutions to improve our IT environment during our times of massive growth. You should have basic knowledge of security and creating a secure environment as it pertains to IT systems. We want to harness your passion for delivering high quality solutions as we take the team and Drizly to the next level!
In this role you will:
- Implement, configure, update, troubleshoot, and support our software service and systems such as Active Directory, Windows, OSX, GSuite, Slack, and Jamf to name a few
- Create processes and procedures around consistent onboarding for new employees
- Maintain system and security standard guidelines
- Demonstrate the ability to meet deadlines and commitments in an environment that requires multitasking among concurrent projects
- Strong customer service skills and willingness to assist others
- Able to communicate complex information clearly with all levels of staff organization wide
- Experience with AWS IAM is a bonus!
The Other Stuff
- Competitive salary
- One-on-one professional coaching with an external expert
- Health, Dental and Vision Insurance
- Flexible vacation policy
- Commuter benefits
- 401(K) Plan
- Added perks
You do you.
Drizly is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status
BEFORE YOU APPLY…
We ask that you please remove all identifying information from your resume before you upload it on the next page in an effort to help us remove unconscious bias from our resume review process. Drizly is committed to cultivating an inclusive environment where a diverse group of people can and want to do their best work, and that starts with our hiring practices.
Identifying information includes your name, photos, LinkedIn URL, email address and more.