Formlabs Formlabs

High-resolution 3D printing. Designed for your desktop.

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring ground-breaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

User success is the heart of Formlabs’ success. As our desktop technology accelerates, so does the need to have on our team:

  • Expert teachers to help our customers learn 3D printing,
  • Problem solvers to figure out what went wrong and how to fix it, and
  • Empathetic communicators to keep our users’ trust.

Our 3D Printing Customer Champions use these skills to define the customer experience. Get in touch if you want to deliver best-in-class product support for 3D print professionals and enthusiasts around the world.

The job:

  • Connect with 3D printer users to teach technology, identify problems, and create solutions
  • Translate technical concepts into actionable steps for users
  • Print, print, print to your heart’s content

You:

  • Love to make your customer’s day by not only answering there question but also anticipating the next
  • Quickly make friends with new technology (and your human friends make you fix theirs)
  • Already caught our grammatical mistake above (spelling matters to you, too)

Bonus skills:

  • Versed in CAD, modeling, 3D printing, and/or digital fabrication tools
  • Know the intricacies of Zendesk or a similar ticket management platform

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