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Lightning Talks: Managing Stakeholders

Thursday, June 13, 2019 @ 6:00 pm - 8:00 pm

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Join us for lightning talks from the Design Ladies of Toast.


*The Doctor is In: Using Research Office Hours to Maximize Impact*
At Toast, we’ve implemented weekly research office hours to support designers, product managers and all other comers to conduct their own research. We started out just trying to find ways not to say no, but quickly found that our colleagues have a huge appetite for building their research skills.

Deirdre Costello is a human-centered researcher, storyteller & educator, and was Toast’s first UX researcher.

*A Site for Sore Eyes: Untapping the Power of Site Visits*
Research is beyond beneficial, but there are some positive side effects from in-person visits you might not expect. Learn about how you, your team and customers can benefit from some face-time.

Narissa Gogos is a product designer who loves transforming gnarly business problems into delightful user experiences.

*Prepping for a Redesign: The Value of Building Empathy Early*
Before embarking on a major redesign of Toast’s kitchen product, we spent a full day working in a restaurant kitchen, doing everything from peeling Brussels sprouts to washing dishes. What we learned from that experience influenced our design and development in unexpected ways, and gave the whole team a valuable perspective on our design vision.

Abby Lokshin is a data-driven product designer, with a passion for creating functional and delightful experiences.

*Tell Me a Story: Visual Storytelling for UX*
Do you have a big idea? Do you need help convincing everyone else? Learn how visual storytelling techniques can spark user empathy, foster collaboration and help you communicate your UX vision.

Jennifer Teti is a product designer who loves telling stories in any medium and can never resist a challenge.
LinkedIn: https://www.linkedin.com/in/jermantowicz/

Thank you to our sponsors, Toast and innerOvation!

RSVP / Register


Thursday, June 13, 2019
6:00 pm - 8:00 pm
Event Category:


50 Milk St
50 Milk St
Boston, MA
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Ladies That UX Boston